Helps to relieve the underlying cause of back, hip and knee pain caused by malalignments
Return Policy
Our Guarantee
Your Satisfaction is 100% Guaranteed. If you are dissatisfied with The Back Pedal® for any reason, simply return the product within 30 days of delivery for an easy refund of your purchase price, excluding processing and handling.

Return Information

Email customer service at info@thebackpedal.com to receive a prepaid shipping label. Print label, affix to your package and drop it off at the appropriate shipping location to receive a full product refund. The return package must be postmarked within 30 days of the date your order was shipped (regardless of what date the product was first used). Returns not meeting our return requirements may result in the loss of a refund or replacement. Such a return also will not be sent back to you.
All returned products must be in original product packaging and include all original parts.
No refunds will be issued until we receive your product in our warehouse.
To ensure return accuracy please include your packing slip with your return.
A refund will be issued to your original method of payment for the full purchase price, excluding processing and handling and any separate fees.
Exceptions to our return policy
All items must be returned in their original packaging along with all accessories, parts, and instructions manuals that were shipped with your original order. Our 30-day return policy starts from the day your product is received. We need to have the return package postmarked within 30 days of the date that your item was delivered (regardless of what date the product was first used).
Processing and handling costs are non-refundable


Note: If we receive your item back in our warehouse and it does not meet our return policy terms, then we may not issue you a refund or send you a replacement. Such a return also will not be sent back to you.

Refund Policy
Once your return is received, it will be processed within 10 business days. Care Direct, LLC. will not be responsible for loss or damage of return shipments. A credit will be issued to your original method of payment for the full purchase price of your order excluding processing and handling.
Note: If we receive your item back in our warehouse and it does not meet our return policy terms, then we may not issue you a refund or send you a replacement. 
OFFER DETAILS: When ordering today, you will receive The Back Pedal ® for 2 payments of $19.99 plus 1 payment of $4.99 for P&H. *You can double your offer and add a second Back Pedal ® device to your order and get the 2nd one for $19.99 and get FREE shipping on the 2nd Back Pedal ®. 


Sales tax is collected in select states as required by law. 30-DAY MONEY BACK GUARANTEE. A $12 surcharge is added for orders sent to Hawaii, US Virgin Islands and Alaska.

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